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EA in Banking

  • Writer: Anand Nerurkar
    Anand Nerurkar
  • May 10
  • 5 min read

1. Introduction: Role of Enterprise Architect in Banking

Answer: As an Enterprise Architect (EA) in the banking domain, my primary responsibility is to ensure alignment between the bank's business goals and its technology strategy. This involves defining enterprise-wide architecture blueprints, guiding modernization initiatives, establishing technology governance, enabling business agility through architecture frameworks (like TOGAF/Zachman), and leading strategic transformation programs such as Core Banking Modernization, Digital Lending, or Open Banking platforms. My role ensures scalability, resilience, and regulatory compliance while enhancing customer experience and operational efficiency.

2. Architecture Strategy & Planning

Q: How do you define and execute an enterprise architecture strategy?

Answer:

  • Understand Business Vision: Begin with identifying the bank's strategic goals—like digital transformation, customer-centricity, cost optimization.

  • Assess Current State (AS-IS): Perform capability maturity assessment and application landscape review.

  • Define Target Architecture (TO-BE): Create future-state views across Business, Application, Data, Technology, and Security domains.

  • Gap Analysis & Roadmap: Identify deltas and develop a phased roadmap with quick wins and strategic milestones.

  • Architecture Principles: Establish principles like Reusability, Interoperability, Cloud-First, API-First, Zero Trust, etc.

  • KPIs & LPIs: Tie architecture strategy to business outcomes using measurable indicators.

3. Governance & Standards

Q: What governance mechanisms do you put in place?

Answer:

  • Architecture Review Boards (ARB): Setup for design review, adherence to standards.

  • Technology Standards & Guidelines: Define approved tech stack, version control, design patterns, security baselines.

  • Policies & Guardrails: Enforce coding, data privacy, cloud, and integration policies.

  • EA Tooling: Use tools like LeanIX, MEGA, or Sparx EA for repository and traceability.

  • Communication: Maintain architecture playbooks, confluence documentation, and workshops for developer enablement.

4. Stakeholder Collaboration

Q: How do you collaborate with business and technology stakeholders?

Answer:

  • C-Suite: Align on digital strategy, investment prioritization.

  • Product Owners: Understand business capabilities, backlogs.

  • Engineering Teams: Provide solution patterns, ensure architectural alignment.

  • Risk & Compliance: Work closely for regulatory requirements (RBI, SEBI, GDPR).

  • Vendors & Partners: Evaluate and onboard external technology solutions or fintechs.

5. Modernization & Transformation Initiatives

Q: Share an example of a modernization initiative you led.

Answer: I led the modernization of a Loan Origination System using microservices architecture on Azure Cloud. This included:

  • Assessment: Legacy monolith with tight coupling to COBOL mainframes.

  • Target Architecture: Decomposed into domain-driven microservices (KYC, CreditScore, LoanEvaluation, Disbursement).

  • Tech Stack: Spring Boot, Kafka, Azure AKS, Istio, Azure DevOps.

  • Security: Integrated Azure AD, OAuth2, RBAC.

  • Risk Mitigation: Identified over 100 enterprise risks across business, process, tech, infra, and compliance.

  • Outcome: Reduced processing time by 40%, improved SLA adherence, and enhanced resilience.

6. Architecture Artifacts & Deliverables

Q: What kind of artifacts do you deliver as an Enterprise Architect?

Answer:

  • Capability Map & Business Architecture Models

  • Application and Technology Portfolio Rationalization

  • Solution Blueprints and Integration Architecture

  • Security Architecture (Zero Trust, Defense-in-Depth)

  • Data Architecture (Lakehouse, Governance, Lineage)

  • Architecture Runways and Roadmaps

  • RAID Logs and Mitigation Plans

7. Domain Knowledge: Banking & Regulatory

Q: How does domain knowledge help in EA role?

Answer: Banking requires deep understanding of:

  • Retail/Corporate Products: CASA, Loans, Cards, Treasury, Trade Finance.

  • Regulations: RBI, SEBI, PCI-DSS, GDPR.

  • Business Processes: KYC, AML, Loan Origination, Payments, Fraud Detection.

  • Systems: CBS (Finacle, TCS BaNCS), LMS, CRM, Payment Switches, Credit Bureaus.

8. Tech Evaluation & Innovation

Q: How do you evaluate new technologies for banking use cases?

Answer:

  • Define evaluation criteria: scalability, compliance, cost, vendor maturity.

  • Run POCs with GenAI (for chatbots), RPA (for onboarding), Blockchain (for KYC sharing), or ML (for fraud detection).

  • Engage architecture council and security team before adoption.

  • Example: Used GenAI + Spring Boot + LangChain + RAG for investment advisory.

9. Risk Management

Q: How do you manage enterprise risks?

Answer:

  • Define risk categories: Business, Operational, Technology, Compliance, People, Security.

  • Maintain a RAID log with owner, priority, impact, mitigation.

  • Include risks in architecture governance.

  • Perform impact analysis for tech stack changes or cloud migrations.


  • Architecture RAID Logs for Loan Processing Platform

#

Category

Type

Description

Priority

Owner

Mitigation Plan

1

Business

Risk

Delay in loan approval SLAs impacting customer satisfaction

High

Product Owner

Optimize decision logic, introduce async eligibility notifications

2

Business

Risk

Misalignment between business KPIs and technical roadmap

High

EA

Regular OKR sync meetings, roadmap review with CIO

3

Business

Assump

Customer churn is primarily due to poor UI/UX

Medium

UX Lead

Validate with analytics, A/B test before redesign

4

Business

Issue

Conflict between internal lending policies and app workflows

High

Compliance

EA to align flows with updated risk policy docs

5

Business

Dep

Approval from RBI on loan product digitization

Critical

Legal/Reg

Start compliance review in parallel to dev

6

Operations

Risk

Failure of batch jobs affecting daily settlements

High

Ops Lead

Transition to event-driven processing with retries

7

Operations

Risk

Kafka outages disrupting microservices

Critical

Infra Lead

Enable cluster failover, DR setup, Kafka lag monitors

8

Operations

Issue

Monitoring gaps during peak load

High

SRE Lead

Implement autoscaling and enhanced observability with Prometheus/Grafana

9

Operations

Assump

All 3rd-party APIs (KYC, credit score) meet 99.9% SLA

Medium

Vendor Mgr

Define contracts, include fallback or async mechanisms

10

Operations

Dep

CDN routing policy must be updated before global rollout

Medium

Infra Lead

Sync with CDN team 2 weeks prior to Go-Live

11

People

Risk

Lack of cloud-native skills in dev teams

High

Engg Director

Train key engineers, shadowing with SMEs, CoE setup

12

People

Risk

Product Owners not familiar with banking regulations

Medium

PMO

Assign compliance SPOC, introduce domain deep dives

13

People

Issue

Conflicts between architects and dev teams over design decisions

Medium

EA

Weekly alignment huddles, Architecture Review Board governance

14

People

Assump

Product managers can define technical backlog items

Low

PMO

Introduce technical BAs to bridge the gap

15

People

Dep

Cybersecurity team bandwidth for review of each release

High

Security Head

Pre-schedule quarterly security reviews

16

Process

Risk

Inconsistent CI/CD across teams

High

DevOps Lead

Standardize pipelines via Azure DevOps templates

17

Process

Issue

Lack of test data masking in lower environments

High

QA Manager

Apply data obfuscation tools; define masking policy

18

Process

Risk

Manual API testing introduces delays

Medium

QA Manager

Automate using Postman/Newman or Swagger CI hooks

19

Process

Assump

Governance board decisions will be adopted without resistance

Low

EA

Use influence mapping, change champions

20

Process

Dep

Platform team must deliver Istio service mesh setup

High

Platform Head

Parallelize onboarding prep; include service mesh simulation in pre-prod

21

Security

Risk

APIs exposed without proper throttling

Critical

Security Lead

Enforce quotas in API Gateway (Azure/GCP)

22

Security

Risk

Sensitive data transmitted without TLS encryption

Critical

Infra Sec

Enforce mTLS, Istio policy, check config as code

23

Security

Issue

Hardcoded secrets found in source repos

High

Dev Manager

Mandate Vault integration, Git secrets scanning

24

Security

Assump

All services are internally authenticated via Azure AD

Medium

EA

Define service-to-service token validation policy

25

Security

Dep

OAuth 2.0 integration with external identity providers

Medium

Auth Lead

Conduct POC, validate compatibility with platform

26

Compliance

Risk

Not fully aligned to RBI’s Digital Lending Guidelines

High

Legal Head

Embed legal advisor in agile planning

27

Compliance

Issue

Data localization not enforced for Indian customers

Critical

Data Architect

Region-aware storage, deploy via AKS-GEO fencing

28

Compliance

Risk

Incomplete audit trail for transactions

High

Dev Manager

Implement event logging with trace correlation ID

29

Governance

Risk

Lack of architectural principles enforcement across pods

Medium

EA

Use checklists, automated design reviews

30

Governance

Dep

EA sign-off required before major release approval

Medium

PMO

Automate review gates in Azure DevOps Pipeline


10. Closing Statement

Why You? I bring hands-on experience in architecting and executing transformation programs in the banking sector, a strong foundation in enterprise frameworks and cloud-native technologies, and a proven ability to align technology with business vision. My work reflects structured planning, stakeholder collaboration, compliance rigor, and a strong focus on outcomes.

 
 
 

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