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SAAS -PBanking MultiTenant

  • Writer: Anand Nerurkar
    Anand Nerurkar
  • Apr 26
  • 3 min read

Updated: Apr 29

pls take a persoanl banking use case for tenant like icici, hdfc bank


Great! Let's walk through a live example of a multi-tenant SaaS architecture using a personal banking use case for tenants like ICICI Bank and HDFC Bank. We'll cover architecture aspects like:


🔷 Use Case

A cloud-native Banking-as-a-Service platform that serves multiple tenants (banks like ICICI, HDFC) offering:

  • Customer onboarding

  • Account management

  • Loan services

  • Transaction history

  • Credit scoring

  • Chatbot support

  • Fraud detection

🔷 High-Level Multi-Tenant Architecture

🏛️ 1. Tenant Context Isolation

Layer

Strategy

UI

Subdomain-based routing: icici.mybank.com, hdfc.mybank.com

API

Tenant ID in request header or OAuth2 token claim

Service Layer

TenantContext holder (ThreadLocal) passed through request lifecycle

Data Access

Schema-per-tenant or Database-per-tenant using JPA or Flyway/Liquibase

Cache

Redis namespacing: tenant:{tenantId}:cacheKey

Rate Limit

Tenant-based quotas using Redis + Bucket4j

🔷 Spring Boot Microservices Stack

  1. Spring Boot + Spring Security OAuth2

  2. Multi-DB support using AbstractRoutingDataSource

  3. TenantContext interceptor via custom OncePerRequestFilter

  4. Flyway with tenant-aware migration scripts (V1__init_ICICI.sql)

  5. Swagger per tenant (configurable groupings)

  6. Docker Compose with multi-tenant configs

  7. GCP / Azure or cloud-agnostic support using Terraform/Helm

🔷 Sample API Endpoint

GET /api/customers Host: icici.mybank.com Authorization: Bearer <tenant-aware JWT>

✅ Header has tenant info → resolved by middleware✅ API returns only ICICI’s customer data

🔷 UI Multi-Tenant Support (Micro-Frontend)

  • Route-based theming (e.g., icici, hdfc)

  • Auth-guarded layouts and branding configs

  • Dynamic menu items from a tenant config service

  • Uses Webpack Module Federation for reuse

🔷 Sample Swagger per Tenant

yml

springdoc: swagger-ui: path: /swagger-ui.html config-url: /v3/api-docs/swagger-config?tenant=icici

🔷 Docker Compose Tenant-Aware Setup

yaml

services: app-icici: image: mybank-app:latest environment: - TENANT=icici app-hdfc: image: mybank-app:latest environment: - TENANT=hdfc

🔷 Advanced Add-ons

  • Tenant-aware AI model for fraud scoring

  • GenAI Chatbot tailored for each bank

  • Realtime notification system with Kafka + WebSocket



what are the challenges while architecting and designing multi tenant saas paltform


Designing and architecting a multi-tenant SaaS platform brings huge advantages in scalability and cost-efficiency — but it also introduces several challenges across technical, security, operational, and organizational dimensions.


Here's a structured breakdown tailored for senior roles like Engineering Manager or Architect:


🔹 1. Tenant Isolation

Challenge: Ensuring data, access, and config isolation between tenants.

  • Strategy:

    • Data layer: Shared DB with tenant ID, schema-per-tenant, or DB-per-tenant?

    • Security: Use JWT claims or OAuth scopes to enforce tenant-level access.

    • Caching: Avoid cross-tenant data leaks (e.g., Redis key namespacing).


🔹 2. Scalability and Resource Allocation

Challenge: As tenants grow, how do you scale resources, services, and storage independently?

  • Strategy:

    • Auto-scaling with Kubernetes per tenant or tenant group.

    • Use sharding for DBs, caching, and messaging.

    • Tiering tenants based on usage (freemium, enterprise, etc.).

🔹 3. Customizability per Tenant

Challenge: Tenants demand different branding, workflows, configs, and integrations.

  • Strategy:

    • Config-as-a-Service: store per-tenant UI/theme/configs.

    • Feature flags, plug-ins, and custom rules engines.

    • Branding SDKs in UI layer (e.g., themes, logos, CSS overrides).


🔹 4. Shared vs. Isolated Services

Challenge: Which services should be shared across tenants? Which ones should be isolated?

  • Strategy:

    • Core services (auth, onboarding, analytics) shared.

    • Isolation for performance-sensitive or data-sensitive services (e.g., fraud engine).

    • Containerization or service duplication per enterprise tenant.


🔹 5. Security, Compliance, and Governance

Challenge: Must comply with GDPR, SOC2, PCI DSS, RBI (for India) etc.

  • Strategy:

    • Audit trails, RBAC, and ABAC per tenant.

    • Encryption at rest (TDE) and in transit (TLS 1.2+).

    • Separate secrets and configs per tenant using Vault or SSM.


🔹 6. Onboarding and Provisioning

Challenge: Automating onboarding of a new tenant with full infra + config setup.

  • Strategy:

    • Use Terraform or Pulumi for tenant infra provisioning.

    • Automate schema setup (Flyway/Liquibase) and tenant-specific config bootstrap.

    • SaaS onboarding portal for self-service.


🔹 7. Monitoring, Logging, and Support

Challenge: How do you trace, debug, or support a single tenant in a shared environment?

  • Strategy:

    • Multi-tenant-aware logging: add tenantId in MDC/log context.

    • Use Elastic/Datadog/Splunk for per-tenant observability.

    • Create tenant-specific dashboards and alerting policies.


🔹 8. Billing and Quotas

Challenge: Track usage, enforce quotas, and generate bills.

  • Strategy:

    • Instrument services for per-tenant metering.

    • Integrate usage data with a billing platform (Stripe, Zuora).

    • Enforce quotas using middleware (e.g., Bucket4j for rate limiting).


🔹 9. Versioning and Upgrade Management

Challenge: Tenants may want to stay on different versions of the platform.

  • Strategy:

    • Canary deployments per tenant group.

    • Maintain backward compatibility at API and DB layers.

    • Rolling upgrades with opt-in toggle for new features.


🔹 10. Testing Complexity

Challenge: Maintaining test coverage and quality with multiple tenant permutations.

  • Strategy:

    • Tenant-aware test environments.

    • Use contract testing (e.g., Pact.io).

    • Automated UI/API tests for tenant-specific flows.


 
 
 

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