Microservices & Azure Use case
- Anand Nerurkar
- Apr 21
- 4 min read
🏦 Use Case: Digital Loan Origination & Management
✳️ Key Capabilities:
Customer onboarding & KYC
Loan application and credit scoring
Risk and fraud detection
Approval workflow
Disbursement
EMI management
Notifications and customer support
📌 Microservices Breakdown:
Microservice | Responsibility |
CustomerService | Customer onboarding, profile, KYC |
LoanService | Loan application, product matching |
CreditService | Credit scoring, CIBIL check integration |
RiskService | Fraud detection, risk profiling |
ApprovalService | Loan approval workflow |
DisbursementService | Loan disbursement, transaction logging |
EMIService | EMI scheduling, repayment, ledger updates |
NotificationService | Email/SMS/Push alerts |
SupportService | Chatbot and agent escalation |
AuthService | Auth via Azure AD (OIDC, OAuth2) |
🧱 High-Level Architecture Flow
sql
+--------------------+
| Azure Traffic |
| Manager |
+---------+----------+
|
v
+-----------------------------+
| Azure API Management (APIM) |
+-------------+---------------+
|
v
+----------------------------+
| Azure Kubernetes Service |
| (AKS Cluster) |
+----------------------------+
|
+----------------------------------------------------+
| Istio Service Mesh (Envoy Proxy) |
+----------------------------------------------------+
| | | | |
Customer LoanService CreditService ... Notification
Service ... Service Service etc.
- All services use mTLS, retries, circuit breakers via Istio
- Observability through Istio + Azure Monitor + Prometheus
🔐 Security Architecture
Layer | Control |
Auth | Azure Active Directory + OIDC (via Azure AD App Registration) |
API Security | Azure APIM validates JWT tokens and scopes |
mTLS | Istio enforces encrypted service-to-service communication |
RBAC | Kubernetes RBAC for pod-level access |
Network | Azure VNET with NSG + private subnets for AKS |
Secrets | Azure Key Vault + CSI driver in AKS |
🧩 Integration & Messaging
Azure Event Hub / Kafka on HDInsight – used for event-driven messaging (e.g., loan events, fraud alerts)
Azure SQL / Cosmos DB – backend per microservice (polyglot persistence)
Azure Blob Storage – store documents (KYC, loan agreements)
External Integrations – CIBIL API, GSTN, Aadhaar KYC (via secured APIs)
🔄 DevOps & Observability Stack
Function | Tools Used |
CI/CD | Azure DevOps Pipelines + YAML for multi-stage pipelines |
Container Registry | Azure Container Registry (ACR) |
Monitoring | Azure Monitor + Log Analytics + Prometheus + Grafana |
Logging | FluentD + ELK stack + Application Insights |
Tracing | OpenTelemetry + Jaeger |
Secrets Management | Azure Key Vault |
Helm | Helm Charts for AKS deployments |
Istio Add-ons | Kiali, Jaeger, Grafana, Prometheus for mesh observability |
🧬 Azure Services Mapping
Component | Azure Service Used |
Container Orchestration | Azure Kubernetes Service (AKS) |
Networking + VPC | Azure VNET, NSG, Subnets |
API Gateway | Azure API Management (APIM) |
Identity & Auth | Azure Active Directory (Azure AD) |
Messaging | Azure Event Hub / Kafka on HDInsight |
Database | Azure SQL, Cosmos DB |
CI/CD | Azure DevOps |
Container Registry | Azure Container Registry (ACR) |
Monitoring & Logs | Azure Monitor, Log Analytics, Prometheus |
Document Storage | Azure Blob Storage |
Secrets | Azure Key Vault |
🔁 Workflow Example: Loan Application
User logs in via Azure AD B2C, JWT is issued.
API call goes through Azure Traffic Manager → APIM → AKS.
CustomerService collects profile + KYC.
Sends data to CreditService via Kafka.
CreditService calls external APIs (e.g., CIBIL).
Result sent to RiskService, triggers rules.
If eligible, ApprovalService initiates workflow.
DisbursementService posts to core banking.
EMIService schedules repayments.
NotificationService alerts the customer.

Here’s a Hands-On / Whiteboard Exercise for Designing and Deploying a Secure Customer Onboarding Microservice using Spring Boot, Azure Cloud, Kubernetes (AKS), Istio, and full enterprise-grade security practices.
✅ Whiteboard/Interview Prompt:
Design and Deploy a Secure Customer Onboarding Microservice"Design a microservice that handles customer onboarding in a digital banking platform. It should validate customer information, integrate with KYC services, store customer data securely, and support deployment on Azure Cloud with end-to-end security and observability."
✳️ Expected Whiteboard/Hands-On Design Areas
🔹1. Microservice Architecture Breakdown
➤ Customer Onboarding Microservice (Spring Boot)
Exposes REST APIs (/register, /kyc, /verify)
JSON validation and schema enforcement
Integrates with:
KYC Service
Notification Service (Email/SMS)
CRM / Core Banking Service
Identity Verification APIs (e.g., Aadhaar, PAN)
➤ Other Supporting Microservices
KYC Verification Service
Notification Service
Audit Logging Service
Customer Profile Service
🔹2. Security Integration
Area | Implementation |
Authentication | Azure AD (OAuth 2.0 + OpenID Connect) via Istio JWT tokens |
Authorization | Role-based access control using Spring Security + Azure AD claims |
Secrets Management | Azure Key Vault |
API Security | Azure API Management with rate limiting, WAF |
Network Security | Azure Firewall, Private Subnets |
Encryption | TLS in transit (Istio mTLS), AES256 at rest (Azure SQL + Storage) |
🔹3. Azure Services Integration
Service | Purpose |
AKS (Azure Kubernetes Service) | Container orchestration |
Azure SQL | Persistent storage per service |
Azure AD | Auth & identity |
Azure API Management | API Gateway with security & throttling |
Azure Monitor & Log Analytics | Observability |
Azure Key Vault | Secrets and keys |
Azure DevOps | CI/CD Pipeline |
Azure Container Registry | Store built Docker images |
Azure Traffic Manager | Global load balancing |
Kafka (Azure Event Hubs) | Async events for onboarding, audit logs |
🔹4. Networking Flow
User Request hits Traffic Manager, routed to Azure Region.
Passes through API Gateway (APIM), with WAF rules.
Routed to Istio Ingress Gateway in AKS.
Traffic is secured with mTLS.
Onboarding Service validates token with Azure AD.
Inter-service calls (e.g., to KYC, Notification) via Istio sidecars.
Events pushed to Kafka (Event Hubs).
Data written to Azure SQL securely.
Logs and traces collected by Azure Monitor.
🔹5. CI/CD with Azure DevOps
Pipeline Stages:
Build Spring Boot App
Run Unit/Contract Tests
Build Docker Image → Push to ACR
Helm Chart Deployment to AKS
Istio Gateway + VirtualService update
Smoke Tests + Post-deployment hooks
🔹6. Compliance & Observability
GDPR: Consent tracking, customer data rights
Audit Logging: Kafka + Azure Blob or Event Grid
Dashboards: Azure Monitor + Grafana
Alerts: Azure Alerts → MS Teams / PagerDuty
📌 Architecture Diagram (Summary)
scss
[User]
↓ HTTPS (OAuth2 Token via Azure AD)
[Azure Traffic Manager]
↓
[Azure API Management (APIM)] -- Rate Limit, Auth
↓
[Istio Ingress Gateway in AKS]
↓ (mTLS + JWT validation)
[Customer Onboarding Service] ─────────┐
↓ Kafka (Event Hub) │
[Azure SQL DB] ←─ KYC Service │
└─→ Notification Service
📦 Bonus: Sample API Contracts
yaml
CopyEdit
# OpenAPI 3.0 Spec (onboarding.yaml) paths: /register: post: summary: Register a new customer requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/NewCustomer' responses: 200: description: Success
🔍 Hands-On Deployment Tasks (Interview or Lab)
Implement CustomerOnboardingController in Spring Boot.
Use Spring Security to validate Azure AD token.
Configure Helm chart with Istio VirtualService & DestinationRule.
Integrate with Azure SQL using JPA.
Push container to ACR via Azure DevOps pipeline.
Deploy to AKS with Helm.
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