EA Governance
- Anand Nerurkar
- Nov 1
- 33 min read
1. Understanding EA Governance
EA Governance ensures that architectural decisions are aligned with business strategy, technology standards, risk management, and compliance requirements. Its goals:
Align business and IT strategy
Standardize architecture principles, standards, and policies
Approve/review projects for architectural compliance
Manage technology risk and ensure innovation adoption
Frameworks and tools commonly used:
Frameworks: TOGAF ADM, COBIT, Zachman Framework
Tools: Orbus iServer, BiZZdesign, LeanIX, Avolution ABACUS, ServiceNow (for EA workflows & approvals)
2. Step-by-Step Approach to Set Up EA Governance
Step 1: Assess Current State
Inputs:
Existing IT and business architecture artifacts
Current governance processes (if any)
Current technology landscape
Regulatory/compliance requirements
Activities:
Conduct EA maturity assessment
Identify gaps in architecture processes and governance
Understand decision-making bottlenecks
Outputs:
EA Governance baseline report
Recommendations for governance model (Centralized vs Federated)
Tools: Surveys, interviews, EA tools for artifact mapping, TOGAF EA maturity assessment templates
Step 2: Define Governance Model
Decide between Centralized or Federated governance based on:
Size of the organization
Complexity of business units
Level of autonomy required by business units
Regulatory compliance requirements
Centralized Governance: Single EA team controls standards and decisions.Federated Governance: Shared governance between central EA and business unit architects.
Inputs: Assessment report, business priorities, regulatory requirementsActivities: Workshop with senior management to finalize modelOutputs: Selected governance model, draft RACI, scope of central vs business unit EA responsibilities
Step 3: Define EA Governance Bodies
1. Centralized EA Governance Bodies:
Governance Body | Responsibilities | RACI |
EA Steering Committee | Approve architecture principles, ensure alignment with strategy | R: CTO/Head IT, A: EA Lead, C: Business Unit Heads, I: Project Managers |
Architecture Review Board (ARB) | Review & approve project architecture | R: EA Lead/ARB Chair, A: Steering Committee, C: Project Architects, I: Developers |
Technology Standards Committee | Evaluate & approve technology stack | R: CTO/Tech Lead, A: EA Lead, C: SMEs, I: IT Ops |
EA Working Group | Maintain EA artifacts, perform compliance reviews | R: EA Analysts, A: EA Lead, C: Project Architects, I: Business Analysts |
2. Federated EA Governance Bodies:
Governance Body | Responsibilities | RACI |
Central EA Office (EA CoE) | Define enterprise standards, policy, architecture frameworks | R: EA Lead, A: CTO, C: Business Unit Architects, I: Project Teams |
Business Unit EA Committees | Apply central standards, review unit-level projects | R: BU Architects, A: BU Head, C: Central EA, I: Project Teams |
Project ARB (Unit Level) | Approve solution design within unit | R: BU Architects, A: BU Head, C: Central EA, I: Dev Teams |
Technology Council | Recommend tech selection, compliance checks | R: BU Tech Lead, A: Central EA, C: SMEs, I: Project Teams |
Step 4: Define EA Processes
Core Processes:
Architecture Principles & Standards Management
Input: Business strategy, compliance mandates
Activity: Define principles, policies, and standards
Output: EA Principles Document, Technology Standards Catalog
Architecture Review & Approval (Project Intake)
Input: Project charter, high-level design
Activity: Conduct Architecture Review Board meetings
Output: Approval/rejection/feedback, EA compliance report
Technology Evaluation & Selection
Input: Tech proposals, vendor evaluation
Activity: Conduct POC, assess against EA standards
Output: Approved technology stack
EA Artifact Management
Input: Project designs, integration diagrams
Activity: Document architectures in EA repository
Output: EA repository updated with current state and target architectures
EA KPIs & Metrics
Example KPIs:
% Projects compliant with EA standards
% Reuse of standard components
Time to approve project architecture
Number of technology deviations approved
Step 5: Set Up EA Organization Structure
1. Centralized EA Structure:
CTO
|
EA Lead / Chief Architect
|
-----------------------------------------
| | | |
Business EA Solution EA Technology EA Governance & Standards
Architects Architects Architects Analysts
2. Federated EA Structure:
CTO
|
Central EA Lead / Chief Architect
|
------------------------------------------
| | |
EA CoE Standards & Tech Enterprise Architects
(Central) Governance (Business Units)
|
------------------------------------------------
| | | |
BU1 EA BU2 EA BU3 EA BU4 EA
(Projects) (Projects) (Projects) (Projects)
Step 6: Implement Tools & Repository
Tools:
EA Repository & Modeling: Orbus iServer, BiZZdesign, Avolution ABACUS
Collaboration & Workflow: ServiceNow, Jira, Confluence
Tech Evaluation & Approval: Excel templates, internal dashboards
Activities:
Set up EA repository (current & target state)
Define templates for architecture documentation, ARB requests, and approvals
Integrate with project management and DevOps pipelines
Outputs:
Repository accessible to all stakeholders
Automated workflow for architecture approval and compliance
Step 7: Communication & Change Management
Communicate governance model, bodies, processes, and RACI to all stakeholders
Conduct EA awareness workshops for business & IT teams
Establish feedback loops for continuous improvement
Outputs:
EA Governance charter
Communication plan
Training plan
Step 8: Monitor & Improve
Define KPIs and dashboards
Periodic ARB audits
Continuous improvement of EA standards and governance processes
KPIs Examples:
Project compliance rate
Standard reuse rate
Architecture approval turnaround time
Technology adoption metrics
Summary Table
Aspect | Centralized EA | Federated EA |
Decision Authority | EA Lead / Central EA | Shared: Central EA + BU EA |
Project Review | Central ARB | BU ARB + Central oversight |
Flexibility | Low | High (BU autonomy) |
Standardization | High | Moderate |
Org Structure | Single EA org | Central EA + BU architects |
RACI | Central EA: R, Business: I/C | Central EA: A/C, BU EA: R, Project: I |
Tooling | EA repository, workflow tools | Same, plus BU access |
EA Governance Setup (Text-Only Version)
Phase 1 – Current State Assessment & EA Maturity
Goal: Understand current architecture, governance, and gaps.
Inputs:
Existing IT & business architecture artifacts
Current governance processes (ARB, approvals)
Technology landscape & integrations
Regulatory/compliance requirements (RBI, IT Act, Data residency)
Activities:
EA maturity assessment (TOGAF ADM)
Map applications, integration, cloud/on-prem landscape
Identify gaps, redundancies, risks
Conduct interviews/workshops with stakeholders
Outputs:
EA Maturity Assessment Report
Gap analysis & recommendations
Initial recommendation for governance model
Stakeholders & Workshops:
CTO / Head IT → 1:1 strategy workshop
BU Heads → Workshop for business priorities & autonomy
Project Managers / Delivery Leads → Workshop on intake & approvals
Architects / SMEs → Group workshop on current architecture
Tools: TOGAF ADM templates, EA repository, Excel for artifact mapping
Phase 2 – Define Governance Model
Goal: Select Centralized vs Federated EA governance.
Inputs:
Assessment report & gap analysis
BU autonomy & business complexity
Regulatory constraints
Activities:
Senior management workshops to evaluate pros/cons
Define decision authority for central EA vs BUs
Draft RACI for governance model
Outputs:
Selected governance model
Draft governance bodies & roles
High-level RACI
Stakeholders & Workshops:
CTO / CIO → approve model
BU Heads → validate BU involvement & autonomy
EA Lead → explain operational implications
Phase 3 – Define Governance Bodies & RACI
Centralized Governance Bodies
Body | Responsibilities | RACI |
EA Steering Committee | Approve EA strategy, principles, policies | R: CTO, A: EA Lead, C: BU Heads, I: Project Managers |
Architecture Review Board (ARB) | Approve project architectures, enforce standards | R: EA Lead/ARB Chair, A: Steering Committee, C: Architects, I: Developers |
Technology Standards Committee | Evaluate & approve tech stack | R: CTO, A: EA Lead, C: SMEs, I: IT Ops |
EA Working Group | Maintain repository, perform compliance checks | R: EA Analysts, A: EA Lead, C: Project Architects, I: Business Analysts |
Federated Governance Bodies
Body | Responsibilities | RACI |
Central EA Office / EA CoE | Define enterprise standards, policies, frameworks | R: EA Lead, A: CTO, C: BU Architects, I: Project Teams |
BU EA Committees | Review & apply standards at BU level | R: BU Architects, A: BU Head, C: Central EA, I: Project Teams |
Project ARB (Unit Level) | Approve solution designs within BU | R: BU Architects, A: BU Head, C: Central EA, I: Dev Teams |
Technology Council | Recommend tech adoption & compliance | R: BU Tech Lead, A: Central EA, C: SMEs, I: Project Teams |
Workshops:
Governance charter workshop with Steering Committee & EA Lead
ARB process walkthrough with architects & project teams
Phase 4 – Define EA Processes & Workflows
Process | Inputs | Activities | Outputs | Stakeholders | Workshop |
Architecture Principles & Standards | Business strategy, regulations | Define principles, standards catalog | EA Principles Doc, Tech Standards Catalog | EA Lead, CTO, BU Heads | Validate principles |
Project Architecture Review | Project charter, solution design | Conduct ARB meetings, approve/reject | Compliance report, recommendations | EA Lead, Project Architects, BU Heads | ARB process workshop per BU/project |
Technology Evaluation & Selection | Vendor proposals, POC | Evaluate against standards, approve | Approved tech stack | EA Lead, Tech Council, SMEs | Tech selection workshop |
EA Artifact Management | Project designs, integration diagrams | Maintain repository, version control | Updated EA repository | EA Analysts, Project Architects | Repository training |
KPI & Reporting | Project compliance data | Track metrics, generate dashboards | KPI dashboards, quarterly reports | EA Lead, Steering Committee | Quarterly review workshop |
Tools: Orbus iServer, BiZZdesign, Avolution ABACUS, ServiceNow, Jira
Phase 5 – EA Organization Structure
Centralized EA
CTO
|
EA Lead / Chief Architect
|
-------------------------------------------------
| | | |
Business EA Solution EA Technology EA Governance & Standards Analysts
Federated EA
CTO
|
Central EA Lead / Chief Architect
|
-------------------------------------------------
| | |
EA CoE Standards & Tech Governance Enterprise Architects
|
-------------------------------------------------
| | | |
BU1 EA BU2 EA BU3 EA BU4 EA
Stakeholders & Workshop: Org alignment session with CTO, EA Lead, BU Heads
Phase 6 – Implement Tools & Repository
Activities:
Set up EA repository (current & target state)
Define ARB submission templates, tech approval forms, compliance checklists
Integrate with project management and DevOps pipelines
Outputs:
EA repository with artifacts
Automated architecture approval workflow
KPI dashboards
Stakeholders & Workshop: EA Analysts, Project Architects, IT Ops → Repository hands-on training
Tools: Orbus iServer, BiZZdesign, ServiceNow, Jira, Confluence
Phase 7 – Communication & Change Management
Activities:
Communicate governance model, RACI, responsibilities
Conduct EA awareness workshops for BU & IT teams
Establish feedback mechanism for continuous improvement
Outputs:
EA Governance Charter
Training & communication plan
Feedback & improvement log
Stakeholders & Workshop: CTO, EA Lead, BU Heads, Project Managers, IT teams → Awareness & adoption workshops
Phase 8 – Monitor, Measure & Improve
Activities:
Track KPIs: % compliance, reuse rate, approval turnaround time
Conduct periodic ARB audits & governance reviews
Update standards & policies based on lessons learned
Outputs: KPI dashboards, quarterly governance reports, updated EA policies
Stakeholders & Workshop: EA Lead, Steering Committee, BU Architects → Quarterly KPI review & improvement workshops
Key KPIs for EA Governance
% of projects compliant with EA standards
Reuse of standard components & services
Time to approve project architecture
Number of technology deviations approved
% of architecture artifacts updated in repository
This text-only version covers:
Realistic step-by-step EA governance setup
Inputs, activities, outputs
Stakeholders & workshops
Tools & frameworks
Governance bodies & RACI
Org structure for centralized and federated models
KPIs
EA Governance Layers and Bodies – Explanation
In Enterprise Architecture (EA) Governance, we usually divide the decision-making and oversight into three layers: Strategic, Tactical, and Operational. Each has a distinct purpose, scope, and decision-making authority.
1. Strategic Layer
Purpose: Align architecture with business strategy and ensure that long-term decisions support corporate objectives.
Key Players: CXO-level executives, CTO, Steering Committee, EA Lead/Office
Components:
Component | Role / Purpose |
CTO Office | Owns the EA function; ensures alignment of IT with business strategy. Makes final architectural decisions for strategic initiatives. |
Enterprise Architecture (EA) Office | Defines enterprise-wide standards, principles, and policies; maintains EA repository; supports decision-making at all layers. |
Steering Committee | CXO-level committee (CTO, CFO, BU Heads) that approves architecture strategy, major technology investments, and policy exceptions. |
Typical Responsibilities:
Approve architecture strategy, standards, and policies
Approve large programs or technology investments
Set priorities across business units
Outputs: EA Strategy, Enterprise Standards, Approved High-Level Architecture
2. Tactical Layer
Purpose: Translate strategic directives into actionable technology and process initiatives; oversee adoption of standards across BU/project level.
Key Players: Technology council, CoEs (Center of Excellence), EA leads, platform/DevOps teams
Components:
Component | Role / Purpose |
Technology Council | Evaluates new technologies, recommends adoption, ensures compliance with EA standards. |
Platform CoE | Defines reusable platforms, services, and reference architectures for development teams. |
Cloud CoE | Manages cloud adoption, architecture, security, and cost optimization. |
DevOps CoE | Standardizes CI/CD pipelines, deployment practices, and DevOps tools. |
Typical Responsibilities:
Evaluate technology choices for projects
Recommend reusable platforms, frameworks, and services
Ensure compliance with EA principles and policies
Support ARB and SARB reviews
Outputs: Approved technology stacks, reusable components, guidelines for projects
3. Operational Layer
Purpose: Execute architecture governance at the project or domain level. This is the layer closest to implementation.
Key Players: Domain Architects, BU Leads, Solution Architects, ARB/SARB
Components:
Component | Role / Purpose |
Domain Architects | Design solutions for specific business domains; ensure designs comply with enterprise standards. |
BU Leads / Application Owners | Own BU-specific projects; coordinate with EA office and domain architects. |
Enterprise ARB (EARB) | Reviews projects for alignment with enterprise-wide standards (cross-BU initiatives, high-risk projects). |
Solution ARB (SARB) | Reviews project-level architecture within BU/domain, ensuring compliance with EA standards. |
Typical Responsibilities:
Review and approve project architectures
Ensure alignment with EA principles and platform standards
Identify risks, exceptions, or deviations and escalate to tactical/strategic layers
Outputs: Project approval, architecture compliance reports, exception logs
How It All Fits Together
Strategic Layer → Decisions for enterprise-wide alignment, policy, and investment approval.
Tactical Layer → Decisions for technology adoption, platform services, and shared capabilities.
Operational Layer → Decisions for project-level design, implementation compliance, and exceptions.
Hierarchy Example (Text Version)
Strategic Layer:
----------------
CTO / CXO
|
Steering Committee
|
EA Office / EA Lead
Tactical Layer:
----------------
Technology Council
Platform CoE
Cloud CoE
DevOps CoE
Operational Layer:
------------------
Domain Architect
BU Lead / Application Owner
EARB (Enterprise ARB)
SARB (Solution ARB)
Key Points to Remember
Strategic Layer: Long-term, high-impact decisions; enterprise-wide view; CXO-led
Tactical Layer: Medium-term, technology-level decisions; CoE-led; enforces standards
Operational Layer: Day-to-day project execution; domain/BUs; ensures compliance
EARB vs SARB:
EARB → Enterprise-wide projects / high-risk initiatives
SARB → BU-specific or project-level architecture review
EARB (Enterprise Architecture Review Board) and SARB (Solution Architecture Review Board) sit at different layers based on their scope and purpose:
1. EARB – Enterprise Architecture Review Board
Layer: Tactical / Strategic boundary (closer to tactical)
Scope: Enterprise-wide initiatives, cross-BU projects, high-risk or high-impact programs
Role: Ensure alignment with enterprise standards, policies, and EA principles across the bank
Decision Type: Approve/reject major architectural designs, escalate exceptions to Strategic Layer (Steering Committee/CTO) if needed
Stakeholders: EA Lead, Enterprise Architects, BU Architects, Project Architects
✅ Think of EARB as tactical governance for enterprise-level projects, sometimes escalating to strategic decisions if needed.
2. SARB – Solution Architecture Review Board
Layer: Operational / Tactical boundary (closer to operational)
Scope: BU-level or domain-level projects, day-to-day solution designs
Role: Ensure compliance with EA principles, platform standards, and CoE guidelines for each project
Decision Type: Approve/reject solution-level designs, exceptions escalated to EARB if they impact enterprise standards
Stakeholders: Domain Architects, BU Architects, Project Architects, BU Leads
✅ Think of SARB as operational governance for individual projects, focused on practical compliance with standards.
Summary Table
Review Board | Layer | Scope | Decision Type | Escalation |
EARB | Tactical (with Strategic visibility) | Enterprise-wide / cross-BU / high-risk projects | Approve/reject major architectures | Strategic Steering Committee if exceptions are critical |
SARB | Operational (with Tactical visibility) | BU-level / project-level solutions | Approve/reject solution designs | EARB if enterprise-level impact |
💡 Rule of Thumb:
EARB = Enterprise-level / cross-domain / high-impact → Tactical/Strategic boundary
SARB = Project/BU-level → Operational layer, reports up to EARB
Perfect! Here’s a complete text-only hierarchy of EA Governance for a bank, showing Strategic, Tactical, and Operational layers, including Steering Committee, EA Office, CoEs, EARB, SARB, stakeholders, and RACI. You can use this directly in interviews.
ABC Bank – EA Governance Text-Only Hierarchy
1. Strategic Layer
Purpose: Long-term, enterprise-wide decisions; align IT with business strategy.
Strategic Layer
---------------
CTO / CXO
|
Steering Committee
- Approves EA strategy, principles, policies
- Approves major technology investments
- Escalation point for critical architectural exceptions
|
EA Office / EA Lead
- Defines EA principles, standards, policies
- Maintains EA repository
- Supports all governance layers
Key Stakeholders: CTO, CIO, CFO, BU Heads, EA LeadWorkshop / Interaction: Strategic alignment workshops with CXO, approval of EA charter, policy reviews
2. Tactical Layer
Purpose: Translate strategic directives into technology & process initiatives; evaluate and approve enterprise-wide solutions.
Tactical Layer
--------------
Technology Council
- Evaluates and approves new technologies
- Recommends adoption of enterprise platforms
Platform CoE
- Defines reusable platforms, frameworks, services
Cloud CoE
- Manages cloud adoption, architecture, security, cost
DevOps CoE
- Standardizes CI/CD pipelines, deployment, DevOps tools
EARB (Enterprise Architecture Review Board)
- Reviews enterprise-level / cross-BU / high-risk projects
- Approves major architecture designs
- Escalates critical exceptions to Steering Committee
Key Stakeholders: EA Lead, BU Architects, Enterprise Architects, CoE LeadsWorkshop / Interaction:
Technology evaluation workshops
EARB architecture review meetings
CoE sessions for standardization & reusable platforms
3. Operational Layer
Purpose: Execute EA governance at project or domain level; ensure designs comply with EA standards.
Operational Layer
----------------
Domain Architects
- Design solutions for specific business domains
- Ensure compliance with EA standards
BU Leads / Application Owners
- Own BU-specific projects
- Coordinate with EA office and domain architects
SARB (Solution Architecture Review Board)
- Reviews project/BU-level architecture
- Ensures compliance with EA principles & CoE standards
- Escalates exceptions to EARB if needed
Project Architects / Solution Architects
- Prepare architecture for review
- Implement approved designs
Key Stakeholders: Domain Architects, BU Leads, Project/Solution ArchitectsWorkshop / Interaction:
SARB review sessions for each project
Domain workshops for standard compliance
Exception handling escalation workshops
4. Hierarchy Summary (Text-Only)
Strategic Layer:
----------------
CTO / CXO
|
Steering Committee
|
EA Office / EA Lead
Tactical Layer:
----------------
Technology Council
Platform CoE
Cloud CoE
DevOps CoE
EARB (Enterprise Architecture Review Board)
Operational Layer:
------------------
Domain Architects
BU Leads / Application Owners
SARB (Solution Architecture Review Board)
Project / Solution Architects
Decision Flow / Escalation
SARB → EARB → Steering Committee → CTO/CXO
Project-level exceptions start at SARB, enterprise-impacting issues go to EARB, critical strategic decisions go to Steering Committee.
RACI Example by Layer
Layer | Role | Responsibility |
Strategic | Steering Committee | Approve EA strategy, high-level policies |
Strategic | EA Lead | Advise Steering Committee, maintain EA standards |
Tactical | Technology Council / CoEs | Recommend and approve technology & platforms |
Tactical | EARB | Review enterprise-level architecture compliance |
Operational | Domain Architects / BU Leads | Design domain/BU solutions, ensure compliance |
Operational | SARB | Review & approve project/solution architectures |
This text-only structure now clearly shows:
Layers: Strategic, Tactical, Operational
Bodies: Steering Committee, EA Office, CoEs, EARB, SARB
Roles & responsibilities
Stakeholders and workshops
Decision & escalation flow
EA Governance – ABC Bank)
1. Strategic Layer
"At the strategic level, the EA governance ensures that all IT and architecture decisions align with the bank’s business strategy. The CTO and the CXO-level Steering Committee approve the enterprise architecture strategy, principles, and major technology investments. The EA Office, led by the EA Lead, supports this layer by maintaining EA standards, policies, and the architecture repository. This layer sets the direction, defines policies, and handles escalations for critical architectural decisions."
Key points to emphasize:
Strategic alignment with business goals
Steering Committee approves policies & high-impact initiatives
EA Office maintains standards & repository
2. Tactical Layer
"The tactical layer translates strategy into actionable technology and platform decisions. Here, the Technology Council evaluates and approves new technologies, while the Platform, Cloud, and DevOps CoEs ensure reusable services, cloud adoption, and standardized deployment practices. The Enterprise Architecture Review Board (EARB) reviews enterprise-wide or high-risk projects to ensure compliance with EA standards. Any critical exceptions are escalated to the Steering Committee."
Key points to emphasize:
CoEs standardize platforms, cloud, and DevOps
EARB focuses on enterprise-level architecture review
Tactical layer bridges strategy and operations
3. Operational Layer
"At the operational layer, governance focuses on project-level and domain-level execution. Domain Architects and BU Leads design solutions and ensure they comply with EA principles and CoE guidelines. The Solution Architecture Review Board (SARB) reviews project-level architecture, approves solutions, and escalates exceptions to EARB if they impact enterprise standards. Project and Solution Architects prepare designs for review and implement approved architectures."
Key points to emphasize:
Domain Architects / BU Leads own solution design
SARB ensures compliance at project level
Escalation path: SARB → EARB → Steering Committee
4. Decision & Escalation Flow
"The governance follows a clear escalation path: project-level exceptions start with SARB; enterprise-impacting issues go to EARB; and critical strategic decisions escalate to the Steering Committee and CTO/CXO. This ensures that all architecture decisions, from projects to enterprise platforms, are aligned, compliant, and risk-managed."
5. RACI Highlights
Steering Committee: Accountable for strategy and policies
EA Office: Responsible for standards, principles, and repository
CoEs: Responsible for platform, cloud, and DevOps standardization
EARB: Responsible for enterprise-level architecture review
SARB: Responsible for project-level solution compliance
Domain Architects & BU Leads: Responsible for design and implementation
6. Optional Add-On for Interviews
"We also track KPIs like project compliance %, reuse of standard components, architecture approval turnaround time, and deviations approved. This continuous monitoring ensures EA governance is effective, transparent, and adds value to both business and IT teams."
✅ Tip for speaking in interview:
Speak layer by layer: Strategic → Tactical → Operational
Use roles and boards as examples (Steering Committee, CoEs, EARB, SARB)
Mention decision flow and escalation path
End with KPI tracking and continuous improvement to show maturity
Perfect! Here’s a single, interview-ready speaking narrative for Kotak Bank EA Governance, combining Centralized and Federated models, layer by layer, with stakeholders, boards, RACI, and decision flow. You can speak this fluently without flipping pages.
ABC Bank – EA Governance
Introduction
"At ABC Bank, the goal of Enterprise Architecture governance is to ensure that IT and architecture decisions are fully aligned with business strategy, compliant with regulations, and risk-managed, while enabling innovation and reuse. EA governance can be implemented in either a centralized or federated model depending on business unit autonomy, complexity, and regulatory requirements."
1. Centralized EA Governance
"In a centralized governance model, the EA function is owned by the CTO’s office. At the strategic layer, the Steering Committee, comprising the CTO, CXOs, and BU Heads, approves EA strategy, enterprise-wide standards, and major technology investments. The EA Office, led by the EA Lead, maintains EA standards, policies, and the architecture repository, supporting all governance layers."
"At the tactical layer, CoEs such as the Platform, Cloud, and DevOps CoEs ensure standardization, reusable services, cloud adoption, and deployment practices. The Enterprise Architecture Review Board (EARB) reviews high-impact or cross-BU projects for compliance with EA principles. The Technology Council evaluates and approves new technologies across the enterprise."
"At the operational layer, Domain Architects and BU Leads design domain-specific solutions. The Solution Architecture Review Board (SARB) reviews project-level architectures for compliance, escalating exceptions to EARB when needed. Project and Solution Architects prepare designs and implement approved solutions."
"In this centralized model, all architecture decisions, approvals, and exceptions follow a clear path: SARB → EARB → Steering Committee → CTO. The EA Lead ensures policies and standards are enforced consistently across all BUs, projects, and technologies."
2. Federated EA Governance
"In a federated governance model, the EA function is distributed across business units while a Central EA Office maintains enterprise-wide standards. At the strategic layer, the Steering Committee and EA Lead still define strategy, standards, and policies. The EA Office ensures enterprise alignment, but BU-level autonomy is higher."
"At the tactical layer, each BU has its own EA Committee to review and apply standards locally. The Enterprise ARB (EARB) continues to review enterprise-impacting projects, but BU committees can approve smaller or domain-specific initiatives. CoEs remain centralized for cross-cutting services like Platform, Cloud, and DevOps, providing guidance and reusable services."
"At the operational layer, Domain Architects and BU Leads execute projects, ensuring compliance with standards. SARB exists at the BU/project level to approve solution architectures. Exceptions or deviations that affect enterprise standards are escalated to EARB. Project Architects implement solutions according to approved designs."
"The decision and escalation flow remains similar: SARB → BU EA Committee → EARB → Steering Committee. This model balances standardization with BU-level autonomy, enabling faster innovation while maintaining governance."
3. RACI Highlights (Both Models)
Layer | Role | Responsibility |
Strategic | Steering Committee | Accountable for strategy, policies, major tech investment approvals |
Strategic | EA Office / EA Lead | Responsible for EA standards, principles, policies, and repository |
Tactical | CoEs (Platform, Cloud, DevOps) | Responsible for standardization, reusable services, deployment & cloud practices |
Tactical | EARB | Responsible for enterprise-level architecture review and compliance |
Operational | SARB | Responsible for project/solution-level architecture review |
Operational | Domain Architects / BU Leads | Responsible for design, compliance, and implementation |
Federated Only | BU EA Committees | Responsible for BU-specific architecture approvals and standard application |
4. KPIs and Monitoring
"We track KPIs such as project compliance percentage, reuse of components, approval turnaround times, and deviations approved. Continuous monitoring and quarterly reviews ensure EA governance adds value, maintains alignment with strategy, and reduces architectural risks."
STRATEGIC LAYER
---------------
CTO / CXO
|
Steering Committee
- Approves EA strategy, principles, policies
- Approves major technology investments
- Escalation point for critical architecture exceptions
|
EA Office / EA Lead
- Maintains EA standards, policies, and repository
- Supports tactical and operational layers
- Advises Steering Committee on escalations
TACICAL LAYER
-------------
Technology Council
- Evaluates and approves new technologies
Platform CoE
- Defines reusable platforms, services, reference architectures
Cloud CoE
- Manages cloud adoption, architecture, security, cost
DevOps CoE
- Standardizes CI/CD pipelines, deployment, and tools
EARB (Enterprise Architecture Review Board)
- Reviews enterprise-level or cross-BU projects
- Approves major architectures
- Escalates exceptions to Steering Committee
FEDERATED ONLY
---------------
BU EA Committees
- Review BU-specific projects
- Apply central EA standards locally
- Escalate enterprise-impacting issues to EARB
OPERATIONAL LAYER
-----------------
Domain Architects
- Design solutions for specific business domains
BU Leads / Application Owners
- Own BU-specific projects
- Coordinate with EA Office and Domain Architects
SARB (Solution Architecture Review Board)
- Reviews project-level architectures
- Ensures compliance with EA principles and CoE standards
- Escalates exceptions to EARB if needed
Project / Solution Architects
- Prepare architectures for review
- Implement approved designs
DECISION FLOW / ESCALATION
--------------------------
SARB → BU EA Committee (federated) → EARB → Steering Committee → CTO / CXO
RACI HIGHLIGHTS
---------------
Strategic Layer:
- Steering Committee → Accountable for strategy and policies
- EA Office / EA Lead → Responsible for standards, repository
Tactical Layer:
- CoEs (Platform, Cloud, DevOps) → Responsible for standardization & guidance
- EARB → Responsible for enterprise-level architecture review
Operational Layer:
- SARB → Responsible for project-level architecture review
- Domain Architects / BU Leads → Responsible for design & implementation
- BU EA Committees → Responsible for BU-specific approvals (federated only)
Centralized: All approvals and compliance checks are directly managed by central EA; BUs follow the same standards with no local EA committees.
Federated: BU EA Committees enforce standards locally, allowing faster BU-specific approvals, while central EA ensures enterprise alignment.
CoEs (Platform, Cloud, DevOps) remain centralized in both models to maintain technology standardization.
EARB vs SARB:
EARB handles enterprise-wide or high-risk projects.
SARB handles project-level compliance.
Escalation flow differs only by presence of BU EA Committee in federated model.
ABC Bank – EA Governance Setup – Step-by-Step Execution
Phase 1: Current State Assessment & EA Maturity
Objective: Understand the existing architecture, governance, and maturity gaps.
Actions / Approach:
Conduct 1:1 interviews with CTO, CIO, BU Heads, and Project Managers to understand business priorities and pain points.
Organize workshops with architects and SMEs to map existing applications, integrations, and technology landscape.
Send questionnaires/surveys to project teams to capture current design, technology, and compliance practices.
Document regulatory requirements (RBI guidelines, data residency).
Assess EA maturity using TOGAF ADM and EA maturity models.
Inputs:
Existing architecture artifacts
Current governance processes (approval workflows, ARBs)
Technology landscape & integration maps
Regulatory requirements
Outputs:
EA Maturity Assessment Report
Gap analysis & recommendations
Initial recommendation for governance model (centralized vs federated)
Stakeholders Engaged: CTO, CIO, BU Heads, Project Managers, Solution Architects, SMEs
Phase 2: Decide Governance Model (Centralized vs Federated)
Objective: Select the governance model based on business needs, autonomy, and complexity.
Actions / Approach:
Conduct strategic workshops with CTO, BU Heads, and CIO to evaluate pros/cons of centralized vs federated model.
Discuss BU autonomy, decision-making authority, and risk appetite.
Draft high-level governance structure and RACI for each body.
Inputs:
EA assessment & gap analysis report
BU structure and decision-making autonomy
Regulatory constraints
Outputs:
Finalized governance model (Centralized / Federated)
Draft governance bodies, roles, and RACI matrix
Initial EA charter
Stakeholders Engaged: CTO, BU Heads, CIO, EA Lead
Phase 3: Define Governance Bodies, Roles, and RACI
Objective: Set up formal governance bodies and define responsibilities.
Actions / Approach:
Define Strategic Layer: Steering Committee, EA Office / EA Lead
Define Tactical Layer: EARB, CoEs (Platform, Cloud, DevOps), Technology Council
Define Operational Layer: SARB, Domain Architects, BU Leads, Project Architects
For Federated model, define BU EA Committees
Conduct workshops with stakeholders to validate roles and responsibilities
Create RACI matrix mapping each body and layer to responsibilities
Inputs:
Governance model decision
EA principles, standards, policies
Project portfolio data
Outputs:
Governance bodies, roles, responsibilities
RACI matrix
Governance operating model
Stakeholders Engaged: EA Lead, CTO, BU Heads, CoE Leads, Architects
Phase 4: Define EA Processes & Workflows
Objective: Ensure standardization, compliance, and repeatable review processes.
Actions / Approach:
Map project intake to architecture approval workflows
Define ARB submission templates, approval forms, checklists
Define technology evaluation and approval process
Conduct workshops with project teams to explain processes
Integrate CoEs into review and compliance workflows
Inputs:
Project intake forms
Current project workflows
EA standards and principles
Outputs:
Defined ARB/SARB workflow and approval templates
Technology evaluation checklist
Process documentation & guidelines
Stakeholders Engaged: Project Managers, Solution Architects, Domain Architects, CoEs
Phase 5: Implement Tools & EA Repository
Objective: Provide visibility, traceability, and automation in EA governance.
Actions / Approach:
Select EA repository tool (e.g., Orbus iServer, BiZZdesign, Avolution ABACUS)
Migrate existing architecture artifacts to repository
Set up KPI dashboards for compliance, approvals, and reuse
Conduct hands-on training sessions for architects and analysts
Inputs:
EA artifacts and documentation
Governance processes
Outputs:
Centralized EA repository with all artifacts
Workflow automation for architecture review
KPI dashboards
Stakeholders Engaged: EA Analysts, Project Architects, CoEs, IT Ops
Phase 6: Communication & Change Management
Objective: Ensure adoption of governance model and standards.
Actions / Approach:
Conduct EA awareness workshops for BU Heads, Project Managers, and architects
Communicate governance roles, responsibilities, and escalation paths
Provide training on repository, workflows, and CoE guidelines
Collect feedback for continuous improvement
Inputs:
EA governance charter
Process documentation
Outputs:
Adoption plan & training completion
Feedback logs for improvement
Stakeholders Engaged: BU Heads, Project Teams, Architects, CoEs
Phase 7: Monitoring & Continuous Improvement
Objective: Track effectiveness, compliance, and process improvement.
Actions / Approach:
Define KPIs: % compliance, reuse rate, architecture approval turnaround, deviations approved
Schedule quarterly governance review workshops with Steering Committee and EA Lead
Update standards, policies, and processes based on lessons learned
Inputs:
Project compliance data
KPI dashboards
Outputs:
Quarterly EA governance report
Updated standards & policies
Continuous improvement plan
Stakeholders Engaged: EA Lead, Steering Committee, CoEs, BU Architects
✅ Key Interview Tip:
When asked, you can walk through each phase like this:
"First, I assessed current architecture and governance by interviewing CTO, BU Heads, and PMs, and conducted workshops with architects. Then, I recommended centralized/federated model based on BU autonomy. Next, I defined governance bodies and RACI through stakeholder workshops. I set up ARB/SARB workflows, CoEs, and technology evaluation processes, implemented an EA repository for artifact management, conducted awareness workshops, and finally monitored KPIs and continuously improved governance."
"When I was asked to set up EA Governance at ABC Bank, I approached it in a structured, phased manner. First, I conducted a current-state assessment to understand the existing architecture, governance processes, and EA maturity. I interviewed the CTO, CIO, BU Heads, Project Managers, and conducted workshops with architects and SMEs. We also circulated surveys to project teams to capture technology usage, design patterns, and compliance practices. The output was a detailed EA maturity assessment and a gap analysis, which formed the foundation for the governance model decision."
"Next, I facilitated strategic workshops with the Steering Committee, CTO, and BU Heads to evaluate centralized versus federated governance models. We discussed BU autonomy, regulatory requirements, and decision-making authority. Based on these discussions, we finalized the governance model and drafted the high-level structure and RACI for each body."
"In the third phase, I defined governance bodies across layers: the strategic layer included the Steering Committee and EA Office; the tactical layer had CoEs for Platform, Cloud, and DevOps, along with the Enterprise ARB (EARB); and the operational layer included Solution ARB (SARB), Domain Architects, BU Leads, and Project Architects. In the federated model, BU EA Committees were added to handle local approvals."
"I then designed the EA processes and workflows, including project intake, architecture reviews, ARB submission templates, and technology evaluation processes. Workshops were held with project teams and CoEs to ensure understanding and adoption. We implemented an EA repository to centralize artifacts, automate approvals, and track KPIs such as compliance percentage, reuse of components, and approval turnaround times."
"Finally, I conducted awareness sessions and training workshops for BU Heads, architects, and project teams to ensure adoption. We established quarterly governance review meetings to monitor effectiveness, track KPIs, and continuously improve processes. The overall approach ensured strategic alignment, enterprise-wide standardization, and risk-managed execution while allowing flexibility for BU-specific needs in the federated model."
Here’s a bullet-point version of the 2-minute spoken narrative for quick recall in an interview. You can glance at it and narrate naturally without reading full sentences:
EA Governance Setup – Quick Recall Bullet Points
Phase 1: Current-State Assessment & EA Maturity
Interview CTO, CIO, BU Heads, PMs
Conduct workshops with architects & SMEs
Circulate surveys/questionnaires to project teams
Document regulatory requirements
Outputs: EA maturity assessment, gap analysis, recommendation for governance model
Phase 2: Decide Governance Model
Strategic workshops with Steering Committee, CTO, BU Heads
Evaluate centralized vs federated model (BU autonomy, complexity, risk)
Draft high-level governance structure & RACI
Outputs: Selected governance model, draft charter
Phase 3: Define Governance Bodies & RACI
Strategic Layer: Steering Committee, EA Office / EA Lead
Tactical Layer: CoEs (Platform, Cloud, DevOps), Technology Council, EARB
Operational Layer: SARB, Domain Architects, BU Leads, Project Architects
Federated: BU EA Committees for local approvals
Conduct workshops to validate roles and responsibilities
Outputs: Governance bodies, RACI matrix, operating model
Phase 4: Define EA Processes & Workflows
Map project intake → architecture review workflows
Define ARB submission templates, checklists, and technology evaluation process
Workshops with project teams & CoEs for adoption
Outputs: Documented ARB/SARB workflows, technology evaluation checklist
Phase 5: Implement Tools & Repository
Select EA repository tool (Orbus iServer / BiZZdesign / ABACUS)
Migrate existing artifacts
Set up KPI dashboards for compliance, approvals, reuse
Conduct training sessions for architects & analysts
Outputs: EA repository, automated workflows, KPI dashboards
Phase 6: Communication & Change Management
Awareness workshops for BU Heads, PMs, architects
Explain governance roles, responsibilities, escalation paths
Training on repository, workflows, CoE guidelines
Outputs: Adoption plan, feedback logs for improvement
Phase 7: Monitoring & Continuous Improvement
Define KPIs: compliance %, reuse %, approval turnaround, deviations approved
Quarterly governance review workshops with Steering Committee & EA Lead
Update standards, policies, and processes based on lessons learned
Outputs: Quarterly EA governance report, updated policies, continuous improvement plan
Decision / Escalation Flow
Centralized: SARB → EARB → Steering Committee → CTO/CXO
Federated: SARB → BU EA Committee → EARB → Steering Committee → CTO/CXO
Perfect! Here’s a single, text-box style mnemonic version of EA Governance for fast recall in interviews. You can memorize this in under a minute and narrate confidently:
ABC Bank EA Governance – Quick Mnemonic Text
STRATEGIC LAYER:
CTO / CXO → Steering Committee → EA Office / EA Lead
- Approves EA strategy, principles, policies
- Escalation point for critical architecture issues
TACICAL LAYER:
Technology Council
Platform CoE | Cloud CoE | DevOps CoE
EARB (Enterprise ARB)
- Enterprise-level project approval
- Reviews cross-BU/high-risk projects
- Escalates to Steering Committee
(Federated only: BU EA Committees → local BU approvals → EARB)
OPERATIONAL LAYER:
Domain Architects | BU Leads / Application Owners
SARB (Solution ARB)
Project / Solution Architects
- Project-level compliance & design approval
- Escalates exceptions to EARB
DECISION FLOW:
SARB → BU EA Committee (federated) → EARB → Steering Committee → CTO/CXO
PHASES TO SPEAK:
1. Assessment & Maturity – Interviews, workshops, surveys → Output: EA maturity & gap analysis
2. Decide Model – Centralized/Federated workshops → Output: governance model & draft RACI
3. Define Bodies & RACI – Strategic, Tactical, Operational layers → Output: RACI & operating model
4. Define Processes & Workflows – ARB/SARB templates, checklists → Output: process docs
5. Tools & Repository – EA repository & KPI dashboards → Output: central EA repo, KPIs
6. Communication & Change – Awareness workshops & training → Output: adoption & feedback
7. Monitoring & Improvement – Quarterly reviews & KPI tracking → Output: continuous improvement
TIPS:
- Emphasize stakeholder interaction & workshops
- Highlight outputs at each phase
- Explain centralized vs federated differences
- Mention KPIs: compliance %, reuse %, turnaround time
✅ Why this works:
All layers, boards, and escalation flows in one text box
Covers phases, stakeholders, workshops, outputs, and KPIs
Perfect for fast recall before or during an interview
Helps you sound like you actually implemented EA Governance
When I was asked to set up EA Governance at Kotak Bank, I approached it in a structured, phased manner. First, I conducted a current-state assessment to understand existing architecture, governance processes, and EA maturity. I interviewed the CTO, CIO, BU Heads, and Project Managers, conducted workshops with architects and SMEs, and circulated surveys to project teams to capture technology usage, design patterns, and compliance practices. The output was a detailed EA maturity assessment and gap analysis, which helped determine the right governance model."
"Next, I facilitated strategic workshops with the Steering Committee, CTO, and BU Heads to evaluate centralized versus federated governance, considering BU autonomy, risk, and regulatory requirements. Based on these discussions, we finalized the governance model and drafted the high-level governance structure along with a RACI for each layer."
"I then defined the governance bodies across layers. At the strategic layer, the Steering Committee and EA Office set policies and standards. The tactical layer included CoEs for Platform, Cloud, and DevOps, the Technology Council, and the Enterprise Architecture Review Board (EARB) for enterprise-level project approvals. The operational layer included Solution ARB (SARB), Domain Architects, BU Leads, and Project Architects for project-level reviews. In the federated model, BU EA Committees were added to handle local approvals."
"After that, I designed EA processes and workflows, including ARB/SARB submission templates, checklists, and technology evaluation processes, and conducted workshops to ensure adoption. We implemented an EA repository to centralize artifacts, automate approvals, and track KPIs such as compliance percentage, reuse rate, and approval turnaround time."
"Finally, I conducted awareness workshops and training sessions for BU Heads, architects, and project teams to ensure adoption. We established quarterly governance review meetings to monitor effectiveness, track KPIs, and continuously improve standards and processes. This approach ensured strategic alignment, standardization across the enterprise, and risk-managed execution, while allowing BU-specific flexibility in a federated model."
✅ Why this works in an interview:
Covers all phases from assessment to continuous improvement.
Highlights stakeholder engagement, workshops, outputs, and KPIs.
Explains centralized vs federated governance naturally.
Flows chronologically, easy to remember and deliver.
Positions you as experienced, practical, and results-driven EA.
KOTAK BANK EA GOVERNANCE – QUICK CHEAT SHEET
LAYERS & BODIES:
Strategic: CTO/CXO → Steering Committee → EA Office/EA Lead
Tactical: Technology Council | Platform CoE | Cloud CoE | DevOps CoE | EARB
Federated Only: BU EA Committees
Operational: SARB | Domain Architects | BU Leads | Project Architects
DECISION / ESCALATION FLOW:
Centralized: SARB → EARB → Steering Committee → CTO/CXO
Federated: SARB → BU EA Committee → EARB → Steering Committee → CTO/CXO
PHASES TO SPEAK:
1. Assessment & Maturity: Interviews, workshops, surveys → Output: EA maturity & gap analysis
2. Decide Model: Centralized/Federated workshops → Output: governance model & draft RACI
3. Define Bodies & RACI → Output: governance bodies & operating model
4. Define Processes & Workflows → Output: ARB/SARB templates & checklists
5. Tools & Repository → Output: EA repository & KPI dashboards
6. Communication & Change → Output: adoption & feedback
7. Monitoring & Improvement → Output: quarterly governance review & continuous improvement
KPIs / VALUE:
- Project compliance %
- Reuse of standard components
- Architecture approval turnaround time
- Deviations approved
- Strategic alignment, standardization, risk-managed execution
TIPS:
- Speak chronologically: Assessment → Model → Bodies → Processes → Tools → Communication → Monitoring
- Highlight workshops, stakeholders, outputs
- Explain centralized vs federated differences
- Mention KPIs & continuous improvement
1️⃣ RACI Definition
RACI is a framework for defining roles and responsibilities:
R – Responsible: Person/team who does the work.
A – Accountable: Person who is ultimately accountable for the decision/outcome. Only one per task.
C – Consulted: Stakeholders consulted for input before the decision.
I – Informed: Stakeholders kept informed after the decision.
2️⃣ RACI for EA Governance – Layers & Bodies
Layer / Body | Role / Activity | R | A | C | I | Cadence |
Strategic Layer | ||||||
Steering Committee | Approve EA strategy, principles, major tech investment | EA Office | CTO/CXO | BU Heads, CoE Leads | PMs, Architects | Quarterly |
EA Office / EA Lead | Define EA standards, policies, repository, escalate issues | EA Analysts | EA Lead | Steering Committee, CoE Leads | BU Architects | Weekly / Monthly |
Tactical Layer | ||||||
Technology Council | Evaluate new technologies & frameworks | CoE Leads | CTO / EA Lead | BU Architects, SMEs | PMs | Monthly / Ad-hoc |
Platform CoE | Define reusable platforms, reference architecture | Platform Architects | CoE Lead | EA Office, BU Architects | PMs | Monthly |
Cloud CoE | Manage cloud adoption, security, cost | Cloud Architects | CoE Lead | EA Office, Security Team | BU Architects | Monthly |
DevOps CoE | Standardize CI/CD pipelines & deployment | DevOps Architects | CoE Lead | EA Office, PMs | BU Architects | Monthly |
EARB (Enterprise Architecture Review Board) | Review enterprise-level projects, approve exceptions | Domain / Enterprise Architects | EA Lead | CoE Leads, BU Architects | Steering Committee | Bi-Weekly / Ad-hoc |
Federated Only | ||||||
BU EA Committee | Approve BU-specific projects, ensure standard compliance | BU Architects | BU EA Lead | EA Office | EARB | Bi-Weekly / Ad-hoc |
Operational Layer | ||||||
SARB (Solution Architecture Review Board) | Review project-level architectures, approve deviations | Project / Solution Architects | Domain Architect | BU Leads, EA Office | EARB | Weekly / Ad-hoc |
Domain Architects | Design solutions per domain | Solution Architects | Domain Lead | BU Leads | EA Office | Daily / Project-based |
BU Leads / Application Owners | Ensure BU projects comply with standards | Project Teams | BU Lead | Domain Architects | EA Office | Weekly / Project-based |
Project / Solution Architects | Prepare architecture for review & implementation | Project Architects | Domain Architect | CoEs | SARB | Project-based |
3️⃣ Cadence Notes
Strategic Layer: Quarterly Steering Committee meetings; EA Office updates weekly/monthly.
Tactical Layer: CoE and Technology Council monthly; EARB bi-weekly or on-demand for urgent projects.
Federated BU EA Committees: Bi-weekly or ad-hoc depending on project submissions.
Operational Layer: SARB weekly or ad-hoc per project; Domain Architects & Project Architects work day-to-day on design tasks.
Phase 1: Strategic Layer (CTO, Steering Committee, EA Office)
Objective: Set vision, principles, governance model.
Typical Questions:
How did you decide between centralized and federated governance?
How did you align EA strategy with business objectives?
What inputs and stakeholders did you engage to define EA standards?
How did you prioritize enterprise-level technology investments?
How did you handle conflicts between BU needs and enterprise standards?
How often did the Steering Committee meet, and what was discussed?
How did you measure success of EA governance at strategic level?
Phase 2: Tactical Layer (Technology Council, CoEs, EARB, BU EA Committees)
Objective: Evaluate technologies, enforce standards, approve enterprise projects.
Typical Questions:
How did you set up CoEs, and what was their scope?
How did the Technology Council evaluate and approve new technologies?
What projects went through EARB, and how were exceptions handled?
For federated governance, how did BU EA Committees coordinate with central EA?
How did you ensure CoEs’ recommendations were adopted across BUs?
How did you manage conflicting technology proposals from multiple BUs?
What KPI metrics did you track at the tactical layer?
Phase 3: Operational Layer (SARB, Domain Architects, BU Leads, Project Architects)
Objective: Review project-level designs, ensure compliance with standards, manage risks.
Typical Questions:
How did you set up SARB, and what types of projects were reviewed?
What templates and checklists were used for architecture reviews?
How did Domain Architects and Project Architects collaborate with BUs?
How did you escalate deviations or exceptions to EARB or Steering Committee?
How did you ensure adherence to EA standards at project level?
How did you balance delivery deadlines vs compliance with architecture principles?
What KPIs or dashboards did you maintain for operational layer compliance?
Phase 4: EA Processes & Workflows
Objective: Standardize approval workflows, ARB/SARB processes.
Typical Questions:
How did you define project intake and ARB submission process?
What tools or templates did you use to track architecture reviews?
How did you ensure workflow adoption by project teams?
How did you integrate CoEs and ARBs into the workflow?
How did you automate or track KPIs for architecture approval?
Phase 5: Tools & Repository
Objective: Maintain EA artifacts, KPIs, compliance tracking.
Typical Questions:
What EA repository tools did you evaluate and why did you select one?
How did you migrate existing artifacts into the repository?
How did you track reuse, compliance, and project approvals?
How did you train architects and project teams to use the tool?
Did you integrate the repository with project management tools or dashboards?
Phase 6: Communication & Change Management
Objective: Ensure adoption of EA governance across BU and project teams.
Typical Questions:
How did you communicate governance policies and standards to BUs?
What workshops or training sessions did you conduct?
How did you handle resistance from project teams or BUs?
How did you track adoption and collect feedback?
How did you ensure continuous engagement with CoEs and BUs?
Phase 7: Monitoring & Continuous Improvement
Objective: Track governance effectiveness and evolve standards.
Typical Questions:
What KPIs did you track to measure EA governance effectiveness?
How did you conduct quarterly or annual governance reviews?
How did you identify gaps or improvements in standards or processes?
How did you report EA effectiveness to Steering Committee or CTO?
How did you adapt EA governance to changing business or technology needs?
✅ Tip for Interview:
Always mention the stakeholder, output, and tools while answering.
Example: “During operational layer SARB reviews, Domain Architects were responsible, BU Leads were accountable, EA Office was consulted, and Steering Committee informed. We used ARB templates and repository dashboards to track approvals weekly.”
Interviewers love specificity with roles, cadence, tools, and outputs.
Phase 1: Strategic Layer – Current-State Assessment & EA Maturity
Objective: Understand existing architecture, governance, and business alignment.
Questions to Ask Stakeholders:
What is the current EA structure and governance process in the bank?
What pain points or gaps exist in current architecture decisions?
What are the strategic business objectives for the next 1–3 years?
What key regulatory and compliance requirements affect architecture?
How are technology investments prioritized today?
What is the current EA maturity in terms of standards, reuse, and documentation?
Who are the decision-makers and influencers for enterprise architecture?
Stakeholders: CTO, CIO, BU Heads, EA Lead, Project Managers, Architects
Outputs: EA maturity assessment, gap analysis, inputs for governance model selection
Phase 2: Governance Model Decision (Centralized vs Federated)
Objective: Decide on the governance model based on bank needs.
Questions to Ask Stakeholders:
Should decision-making be centralized at enterprise level or federated to BUs?
How much autonomy should each BU have over architecture decisions?
How are conflicts resolved between BU-specific priorities and enterprise standards?
What types of projects or investments require enterprise-level approval?
What is the expected level of compliance across BUs?
Are there regulatory or audit requirements that mandate central oversight?
Stakeholders: Steering Committee, CTO, BU Heads, EA Lead
Outputs: Selected governance model, high-level RACI, strategic layer charter
Phase 3: Define Governance Bodies & RACI
Objective: Set up layers, boards, CoEs, ARBs, and define responsibilities.
Questions to Ask Stakeholders:
What CoEs exist or need to be created (Platform, Cloud, DevOps, etc.)?
What should the role of EARB and SARB be in decision-making?
How will BU EA Committees coordinate in a federated model?
Who should be responsible, accountable, consulted, and informed for each layer?
How often should each governance body meet to review projects or decisions?
What types of decisions escalate to the Steering Committee?
Stakeholders: EA Lead, CoE Leads, BU Leads, Domain Architects, Project Architects
Outputs: Governance bodies, RACI matrix, meeting cadence, operating model
Phase 4: Define EA Processes & Workflows
Objective: Standardize project intake, architecture review, and approval process.
Questions to Ask Stakeholders:
What is the project intake process currently?
What checklists, templates, or documentation are required for ARB/SARB submission?
How are exceptions or deviations handled?
How do project teams collaborate with CoEs and ARBs?
What workflow approval steps are mandatory vs optional?
How can we track adoption and compliance effectively?
Stakeholders: Project Architects, Domain Architects, CoEs, EA Office, PMs
Outputs: ARB/SARB workflows, templates, approval guidelines
Phase 5: Tools & Repository
Objective: Implement repository for artifacts, standards, and KPI tracking.
Questions to Ask Stakeholders:
What EA repository tools are in use or available?
What types of artifacts should be stored centrally?
How should project approvals, reuse metrics, and compliance KPIs be tracked?
Who needs access to the repository and at what level?
How should the tool integrate with project management or DevOps tools?
Stakeholders: EA Office, CoE Leads, Architects, IT Ops, PMO
Outputs: EA repository, dashboards, artifact library, KPI tracking
Phase 6: Communication & Change Management
Objective: Drive adoption of governance across BUs and project teams.
Questions to Ask Stakeholders:
How are EA standards and policies currently communicated to BUs?
What training or workshops are needed for architects, BU leads, and PMs?
How will resistance or non-compliance be addressed?
How can feedback be captured to improve adoption?
How often should updates and communications be shared with project teams and leadership?
Stakeholders: BU Heads, Project Managers, CoEs, EA Office
Outputs: Communication plan, adoption workshops, feedback logs
Phase 7: Monitoring & Continuous Improvement
Objective: Track governance effectiveness and evolve processes.
Questions to Ask Stakeholders:
What KPIs should be tracked to measure governance effectiveness?
How often should quarterly or annual reviews be conducted?
How are gaps, deviations, or risks identified and mitigated?
How should findings be reported to Steering Committee or CTO?
What continuous improvement mechanisms should be implemented for EA processes?
Stakeholders: EA Office, CoE Leads, Steering Committee, BU Heads
Outputs: KPI dashboards, quarterly governance reports, updated policies, continuous improvement plan
✅ Tip for Interviews:
Speak phase by phase, mentioning questions you asked, stakeholders engaged, outputs, and how it informed decisions.
This shows practical, hands-on experience, not just theory.
Always highlight how workshops, surveys, and meetings were conducted to gather inputs.
Phase 1: Strategic Layer – Assessment & EA Maturity
Objective: Understand current architecture, governance, and business alignment
Stakeholder Questions:
What is the current EA structure and governance process?
What are the pain points or gaps in architecture decisions?
Strategic business objectives for 1–3 years?
Regulatory and compliance requirements?
How are technology investments prioritized?
What is the current EA maturity (standards, reuse, documentation)?
Who are the decision-makers and influencers?
Stakeholders: CTO, CIO, BU Heads, EA Lead, Project Managers, ArchitectsOutputs: EA maturity assessment, gap analysis, inputs for governance model selection
Phase 2: Governance Model Decision (Centralized vs Federated)
Objective: Decide on governance model based on bank needs
Questions:
Centralized or federated? Why?
How much autonomy should each BU have?
How are conflicts between BU and enterprise priorities resolved?
What types of projects require enterprise-level approval?
Expected level of compliance across BUs?
Regulatory or audit constraints?
Stakeholders: Steering Committee, CTO, BU Heads, EA LeadOutputs: Selected governance model, high-level RACI, strategic layer charter
Phase 3: Define Governance Bodies & RACI
Objective: Set up layers, boards, CoEs, ARBs, and responsibilities
Questions:
What CoEs need to exist? Scope?
Role of EARB and SARB in decision-making?
BU EA Committees coordination in federated model?
Who is R, A, C, I for each layer?
Meeting frequency per governance body?
Escalation paths to Steering Committee?
Stakeholders: EA Lead, CoE Leads, BU Leads, Domain Architects, Project ArchitectsOutputs: Governance bodies, RACI matrix, meeting cadence, operating model
RACI & Cadence (Summary):
Body | R | A | C | I | Cadence |
Steering Committee | EA Office | CTO/CXO | BU Heads, CoE Leads | PMs, Architects | Quarterly |
EA Office / EA Lead | EA Analysts | EA Lead | Steering Committee, CoE Leads | BU Architects | Weekly / Monthly |
Technology Council | CoE Leads | CTO / EA Lead | BU Architects, SMEs | PMs | Monthly / Ad-hoc |
CoEs | CoE Architects | CoE Lead | EA Office, BU Architects | PMs | Monthly |
EARB | Domain / Enterprise Architects | EA Lead | CoE Leads, BU Architects | Steering Committee | Bi-Weekly / Ad-hoc |
BU EA Committees (Federated) | BU Architects | BU EA Lead | EA Office | EARB | Bi-Weekly / Ad-hoc |
SARB | Project / Solution Architects | Domain Architect | BU Leads, EA Office | EARB | Weekly / Ad-hoc |
Phase 4: EA Processes & Workflows
Objective: Standardize project intake, ARB/SARB submissions, approvals
Questions:
Current project intake process?
What checklists/templates are required?
How are exceptions handled?
How do project teams collaborate with CoEs/ARBs?
Workflow steps: mandatory vs optional?
How to track adoption & compliance?
Outputs: ARB/SARB workflows, templates, approval guidelines
Phase 5: Tools & Repository
Objective: Maintain EA artifacts, track KPIs, enable compliance
Questions:
Which EA repository tool to use? Why?
What artifacts should be stored centrally?
How to track project approvals, reuse metrics, compliance KPIs?
Who needs access & at what level?
Integration with PM or DevOps tools?
Outputs: EA repository, dashboards, artifact library, KPI tracking
Phase 6: Communication & Change Management
Objective: Drive adoption of governance and standards
Questions:
How are EA standards and policies communicated to BUs?
What workshops or training sessions are needed?
How to handle resistance or non-compliance?
How to capture feedback?
Frequency of updates for project teams & leadership?
Outputs: Communication plan, adoption workshops, feedback logs
Phase 7: Monitoring & Continuous Improvement
Objective: Track effectiveness and evolve standards
Questions:
What KPIs measure governance effectiveness?
Frequency of quarterly/annual reviews?
How are gaps, deviations, risks identified & mitigated?
How to report findings to Steering Committee/CTO?
Continuous improvement mechanisms for EA processes?
Outputs: KPI dashboards, quarterly governance reports, updated policies, continuous improvement plan
KPIs Across Layers
Project compliance %
Reuse of standard components
Architecture approval turnaround time
Deviations approved
Strategic alignment, standardization, risk-managed execution
Tips for Interview Delivery
Speak chronologically: Assessment → Model → Bodies → Processes → Tools → Communication → Monitoring
Highlight stakeholder workshops, surveys, meetings
Show centralized vs federated understanding
Mention RACI, cadence, and outputs per layer
Give specific examples or metrics wherever possible
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