ABC Bank Digital Lending – Enterprise Architecture Case Study
- Anand Nerurkar
- Sep 20
- 4 min read
ABC Bank Digital Lending – Enterprise Architecture Case Study (Text-Only)
Enterprise Architect: Anand N. NerurkarUse Case: Customer “Amit R” applying for a loan with builder “Prestige Group”Scope: Digital Lending Transformation across 100+ applications, cloud migration, modernization, regulatory compliance, DevOps/DevSecOps, AI/GenAI integration, and enterprise-wide governance.
1. Enterprise Vision & Roadmap
Vision: Transform ABC Bank’s digital lending operations into a secure, scalable, and resilient cloud-native platform supporting event-driven microservices, AI-enabled automation, and end-to-end compliance.
Roadmap:
Conduct 100+ application inventory assessment using CAST and vFunction tools for legacy analysis.
Define cloud migration strategy: lift-and-shift, re-platforming, and complete re-architecture for mission-critical apps.
Implement legacy modernization blueprint: EJB/PLSQL → Spring Boot microservices, Pro*C Jobs → Spring Batch, Oracle Forms → Angular/React UI.
Adopt event-driven architecture, containerization (AKS), API-first design.
Embed security, compliance, and DevSecOps in all layers.
Integrate partners and vendors (Fenergo, Actimize, SailPoint, CIBIL/Experian, TCS BaNCS, Infosys Finacle).
2. Digital Lending Journey – Customer “Amit R”
Step | Description | EA Role & Capabilities | Security & Compliance |
Application Submission | Amit R submits loan application via web/app | Defined microservices architecture, API contracts, validated workflows | TLS/mTLS, input validation, MFA, secure GenAI chat |
KYC/CDD/EDD | Identity verification for Amit R and Prestige Group | Integrated Fenergo for KYC/CDD/EDD; capability mapping for identity workflow | SailPoint IGA, encrypted data, audit trails |
Credit & Fraud Score | Creditworthiness & fraud scoring | Integrated CIBIL/Experian, Experian Hunter; microservices orchestrated via Kafka | API security, PII encryption, anomaly monitoring |
AML Screening | Transaction & sanction check | Actimize Crime engine feeds via SFTP batch, ETL pipelines | Immutable audit logs, compliance monitoring |
Loan Evaluation & Approval | Multi-level approval workflow | Role-based access control, policy enforcement, event-driven orchestration | Segregation of duties, approval certification in SailPoint |
Loan Disbursement | Funds released to Prestige Group | Core banking integration via TCS BaNCS / Infosys Finacle; resilient microservices | Encrypted transactions, MFA, zero-trust network |
Reporting & Compliance | CTR/STR/NTR/CBWR, FIU-IND, RBI | Automated ETL pipelines, report generation; GenAI insights for compliance | Immutable logs, real-time monitoring, regulatory audit readiness |
Post-Loan Monitoring | Ongoing repayment and fraud monitoring | Event-driven microservices, anomaly detection | Prometheus/Grafana alerts, AI fraud detection, audit trails |
3. Capability Mapping
3.1 Capability Map
Business Capabilities: Loan Origination, KYC/AML, Credit Assessment, Disbursement, Reporting & Compliance, Customer Advisory (AI)
Application Capabilities: Digital Lending Portal, KYC/CDD Engine, Credit Score Engine, Fraud Detection, Core Banking Integration
Service Capabilities: Microservices for onboarding, scoring, approval, AML check, reporting
Technology Capabilities: Azure Cloud, AKS, API Management, Kafka, Spring Boot, DevSecOps Pipeline, GenAI
3.2 Capability – Service Mapping
Capability | Service | Notes |
KYC & Onboarding | KYC Microservice | Fenergo, Azure Functions |
Credit Assessment | Credit Score Microservice | CIBIL/Experian API |
Fraud Detection | Fraud Scoring Microservice | Experian Hunter, Actimize |
Loan Approval | Approval Workflow Service | Role-based access enforced by SailPoint |
Disbursement | Payment Service | Core banking integration TCS BaNCS/Finacle |
Compliance Reporting | Reporting Service | Automated CTR/STR/NTR, FIU-IND, RBI reports |
Customer Advisory | GenAI Banking Advisor | LangChain, Spring AI, OpenAI API |
3.3 Capability – Application Mapping
Capability | Application | Notes |
Loan Origination | Digital Lending Portal | Angular/React UI, API-first |
Identity Verification | Fenergo | KYC/CDD/EDD |
Credit Score | CIBIL/Experian | API integration, scoring rules |
Fraud Detection | Experian Hunter, Actimize | Event-driven, Kafka integration |
Loan Processing & Disbursement | Core Banking (TCS BaNCS/Finacle) | Resilient microservices, secure API |
Regulatory Reporting | AML/CTR/STR Microservice | FIU-IND, RBI, audit logs |
AI Advisory | Spring AI + GenAI | LLM-powered guidance for customer FAQs |
4. Patterns, Standards, Principles
Patterns: Cloud-First, Secure-by-Design, Compliance-by-Design, Event-Driven, Zero Trust, Trust but Validate, Active-Active, DR Ready, Immutable Audit Logging, Microservices & API-First, Chaos Engineering Principles
Standards: TOGAF (EA), SABSA (Security), ISO 27001, SOC 2, PCI DSS, RBI & SEBI compliance
Principles: Business-IT Alignment, Least Privilege Access, Resilience, Observability, Continuous Compliance, Explainable AI, Operational Excellence
5. Legacy Modernization
Approach: EJB/PLSQL → Spring Boot microservices, Pro*C Jobs → Spring Batch, Oracle Forms → Angular/React
Tools: CAST, vFunction for analysis & automated refactoring recommendations
Outcomes: Release cycle 8w → 2w, 30% cost reduction, event-driven resilient architecture
6. Cloud Migration Strategy
Assessment of 100+ applications for lift-and-shift, re-platforming, re-architecture
Azure-native target architecture: AKS, API Management, Application Gateway, Cosmos DB, Event Grid, Functions
CI/CD pipelines via Azure DevOps, GitHub Actions, Terraform/Bicep
Active-active deployments, load balancing, autoscaling, DR, chaos engineering
7. DevOps & DevSecOps
CI/CD pipelines, SAST/DAST, container scanning, approval gates
IaC scanning & policy enforcement
Deployment automation: time ↓30%, vulnerabilities ↓40%
SRE principles: SLAs, SLOs, error budgets, automated incident response
8. Security Architecture
Identity & Access: SailPoint IGA + Azure AD + MFA + RBAC
Data Security: Encryption at rest/in transit, tokenization, PII masking
Network Security: WAF, Firewall, NSG, Front Door, Zero Trust
Application Security: SAST/DAST, API security, secure coding standards
AI/GenAI Security: Guardrails AI, LangChain, SHAP/LIME
Threat Modeling: STRIDE + PASTA integrated into microservices
9. Operational & Resilient Architecture
Monitoring & Observability: Prometheus/Grafana, ELK, Azure Monitor
Resilient Patterns: Circuit breaker, bulkhead, retries, active-active, failover
Chaos Engineering: Controlled failures, automated pipelines, continuous learning
10. Compliance Architecture
Automated reporting for FIU-IND, RBI, CTR/STR/NTR/CBWR
IAM-based segregation of duties
Continuous audit trail, policy enforcement, regulatory compliance
11. Enterprise Risk Register (Sample 10/50+)
Risk ID | Name | Category | Owner | Mitigation Plan |
R1 | Unauthorized Access | Security | EA/Security | SailPoint IGA, RBAC, MFA, SSO, audit |
R2 | Data Breach | Data | Security | Encryption, monitoring, alerts |
R3 | AML Compliance Failure | Compliance | Compliance Team | Actimize integration, automated CTR/STR/NTR, audit-ready logs |
R4 | Fraudulent Loan Approval | Business | Risk Team | Experian Hunter scoring, approval workflow, SOD enforced |
R5 | System Downtime | Technology | EA/Operations | Active-active deployment, autoscale, DR drill, chaos engineering |
R6 | API Misuse | Integration | EA/Dev | API Gateway security, rate limiting, token auth, monitoring |
R7 | Legacy Migration Failure | Technology | EA/Dev | CAST & vFunction analysis, phased migration, automated tests |
R8 | Regulatory Violation | Compliance | Compliance Team | Continuous monitoring, audit trail, policy-as-code |
R9 | AI Model Bias | Technology | EA/Data | Explainable AI (SHAP/LIME), continuous evaluation |
R10 | Vendor SLA Breach | Partner | Vendor Mgmt | Contract enforcement, monitoring, redundancy, escalation |
(Full 50+ risks can be expanded in Excel.)
12. KPIs
Layer | KPI Type | Metrics / Target |
Business | Outcome | Loan approval TAT <24h, Customer Satisfaction >90%, Loan Portfolio Growth |
Delivery | Delivery | Release Cycle 2w, Sprint Predictability 95%, Automated Test Coverage 90% |
Security | Security | Vulnerabilities fixed 95%, IAM compliance 100%, Incident MTTR <1h |
Compliance | Compliance | CTR/STR/NTR reporting 100%, Audit Trail 100%, Regulatory SLA 100% |
Operational | Operations | System uptime 99.99%, Batch job success 100%, Queue lag <2min |
Governance | Governance | EA Review Compliance 100%, Architecture Standards Adoption 100% |
13. Enterprise Architect Role Summary
Defined vision, roadmap, and capability maps aligned with bank strategy
Drove legacy modernization blueprint and cloud-native architecture
Owned security, compliance, and operational governance (TOGAF + SABSA)
Defined/enforced standards, patterns, principles, KPIs
Orchestrated partner/vendor integration (Fenergo, Actimize, SailPoint, Experian, Finacle, BaNCS)
Enabled business-IT alignment with measurable KPIs
Guided DevOps, DevSecOps, AI/GenAI adoption
Ensured resilient, secure, and compliant architecture for all lending services
Conducted risk assessment and mitigation, embedding controls into architecture
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